When i browse to the analytics url, the screen is blank. How do you log into Analytics?

Hi Ethan,

If the screen appears blank, it may be that Analytics hasn't completed starting up after installation. You could try rebooting the server if it doesn't appear shortly thereafter.

Thanks, Stefan

Stefan, It turn out i had to clear my cache, so now I get the purple page with the "Launch ArcGIS Identity Sign in" but that button opens a browser window that's 404. i did a repair on the install and rebooted and I'm still getting a sign in 404. What should I try next?

Hi Ethan,

That error might indicate that the sign in configuration might have an issue. Can you take a look at this section of the documentation and ensure it has been completed?

https://docs.geocortex.com/analytics/latest/install-help/Default.htm#an/install/deployment.htm#Set

Thanks, Stefan

Yeah, i ran that a couple of times, selecting ArcGIS online. Seems to authenticate fine there, but when I actually go to the analytics page and click "Launch ArcGIS Identity Sign In" is when I get the 404. The url that its attempting to get to doesn't exist, and I'm not sure how to change it.

Can you send the URL that loads when you click on the sign in link and possibly a HAR capture of the network requests when you sign in?

https://mapsscript.landadvisors.local/Geocortex/security/__2t58mMZeJavAiA6WKMwy8wbJ58gA?client_id=PFNpZ25JbiBQcm9maWxlPSJHZW9jb3J0ZXguQW5hbHl0aWNzIiAvPgAAAAAA&redirect_uri=https%3a%2f%2fmapsscript.landadvisors.com%2fAnalyticsReports%2fSignInHandler.html&action=signIn

it should be mapsscript.landadvisors.com, not .local. or perhaps it should be our arcgis online subdomain?

I can't record a HAR file because it spawns a locked down child browser window.