This KB article is a summary of known issues when upgrading or installing version 4.12 of the Geocortex Viewer for HTML5, and their suggested fixes. This Knowledge Base article will be kept up to date as we discover new issues, so please check it before upgrading to see if any of these issues affect you. Please note that each known issue includes an internal Bug ID that we use for tracking issues. If you have trouble implementing these fixes, or if you would like us to assist you, please open a support case, and include the Bug ID. We will work with you as soon as possible to resolve the issue.
Solution:
Unresolved issues in GVH 4.12
Certain shell configurations sometimes cause a blank space to be left in the layout after initial load
Bug ID: 36411
Symptom: Intermittently on viewer load a large white space under the toolbar where the map view should be is seen. Resizing the window or closing on a tool will bring the viewer back to the correct interface.
This has been addressed in 4.14
Time slider (and its button) intermittently disabled on viewer load
Bug ID: 36427
Symptom: Time slider button is sometimes disabled on viewer load. If you set the time slider to activate by default, the time slider will also be missing intermittently on viewer load.
This has been addressed in 4.13
Footer doesn't show hyperlinks
Bug ID: 33864
Symptom: For viewers where the footer has been added, the footer appears but any hyperlinks configured there do not appear.
This has been addressed in 4.13
Issues in GVH 4.12 resolved at 4.12.2
Bookmark widget button doesn't appear in viewer
Bug ID: 34376
Symptom: When bookmarks are enabled, and at least one bookmark is defined, the bookmark tool doesn’t appear in the viewer.
Fix: Upgrade to version 4.12.2
Setting Global Unique ID in Management Pack results in error
Bug ID: 34473
Symptom: Setting a Global Unique ID in Manager and applying changes results in “Entry point was not found” error
Fix: Upgrade to version 4.12.2
Hyperlinks from Feature Description do nothing when clicked
Bug ID: 35066
Symptom: Hyperlinks from the Results list, Feature Details Compact & Feature Details Expanded Views do nothing when clicked
Fix: Upgrade to version 4.12.2
Issues in GVH 4.12 resolved at 4.12.1
Authentication payload is not sent to Analytics if the user is already signed in
Bug ID: 23843
Symptom: If GVH is configured with Portal for ArcGIS login that's federated with the ArcGIS server being used in the map, and Analytics has been configured to collect data from Essentials with the configured viewer, the user that signed in does not appear in the user report for the application trends page - only appears as a guest.
Fix: Upgrade to version 4.12.1
Exporting multiple datalinks at once can sometimes result in missing fields or fields with incorrect types
Bug ID: 28605
Symptom: The export tool normally contains all associated data from data links. Occasionally, some rows that had values in the viewer have no values in the xlsx; some fields that contain numbers have numbers for some rows, and dates for other rows in the xlsx.
Fix: Upgrade to version 4.12.1
Zooming to a feature from a Workflow can zoom to the wrong location if the side panel was previously closed
Bug ID: 31923
Symptom: When a workflow finds a feature on map in Viewer, if the side panel is closed, the map will be zoomed in to a wrong spot. The feature is highlighted correctly at the correct spot elsewhere on the map.
Fix: Upgrade to version 4.12.1
Setting the selected value of Essentials Workflow comboboxes with Runtime Modifications still did not work with certain data sources
Bug ID: 34813
Symptom: Setting a ComboBox’s initially selected value using Runtime Modifications appears to have no effect when the workflow is run. If you submit the DisplayForm without interacting with the ComboBoxes, the values that are passed are the ones that were set at runtime rather than the options that appeared to be selected in the viewer. This issue was fixed previously for some types of data sources, but an additional fix for other data sources types was added in 4.12.1
Fix: Upgrade to version 4.12.1
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